The Challenge
Jamba Juice was seeking to modernize operations by moving all stores to a single POS standard — Toast POS. The challenge lay in the scale and consistency required: 1,500 stores nationwide, each with unique site conditions, timelines, and staff. A failed rollout at any location could delay operations, disrupt sales, and reduce customer satisfaction.
The Phoenix Geeks Approach
To address this, Phoenix Geeks developed a standardized deployment playbook tailored to Toast POS installations. Each project began with pre-deployment verification (hardware shipments, site readiness, store layout review), followed by on-site staging and installation. Our technicians installed terminals, scanners, printers, and card readers, tested transaction flows end-to-end, and ensured integration with Jamba Juice’s store networks.
By applying this repeatable process, we scaled deployments across thousands of miles, multiple time zones, and hundreds of store managers — without sacrificing quality. Every rollout ended with a turnover process that included documentation, manager sign-off, and punch-list resolution.
The Results
The rollout succeeded in standardizing Jamba Juice’s POS environment nationwide. Each store was equipped with Toast POS, configured to corporate standards, and tested for operational readiness. The outcome was a modern, consistent POS experience across 1,500 locations, enabling smoother transactions, improved reporting, and easier corporate oversight.
For Jamba Juice, the project was more than an IT upgrade — it was an operational transformation. The consistency of Phoenix Geeks’ rollout process reduced risk, shortened timelines, and gave store leadership confidence that their systems would perform flawlessly from day one.