Service Overview
Our Phone Lines – VOIP & POTS Lines service ensures your business stays connected with reliable voice solutions tailored to your needs. Whether you’re leveraging the flexibility of Voice over IP (VOIP) or maintaining the tried-and-true Plain Old Telephone Service (POTS) lines for backup and compliance, we provide the infrastructure, installation, and support to keep your communications clear and dependable.
VOIP brings modern features like mobility, voicemail-to-email, call routing, and reduced costs, while POTS lines still serve critical roles for fax machines, security alarms, and elevator phones. By offering both, we give you a hybrid model that blends modern efficiency with legacy reliability.
Key Benefits
Business Flexibility – VOIP lines scale easily with your growth, while POTS ensures compatibility with essential systems.
Cost Control – Lower monthly costs with VOIP and predictable rates with POTS.
Enhanced Features – VOIP supports advanced call handling, conferencing, and integrations.
Regulatory Compliance – POTS lines remain a requirement in many municipalities for life-safety systems.
Future-Ready Communication – VOIP is cloud-based and portable, keeping your business agile.
How It Works
We start by evaluating your business needs and infrastructure. For VOIP, we deliver handsets, softphone clients, and configure call routing in the cloud PBX. For POTS, we extend and test copper lines from the carrier’s DMARC into your suite for mission-critical devices.
Both systems can run side by side, giving you redundancy and peace of mind. Our technicians handle installation, number porting, and training to ensure a seamless transition with no missed calls.