Unlocking Detailed Insights with Toast POS’s New Service Report

The new Service Report on Toast POS provides detailed data breakdowns by service periods, helping U.S. and Canada customers optimize operations and boost efficiency. Access it through the Toast POS app under Manager Activities. Ensure service periods are set up in Toast Web to avoid blank reports.

July 28, 2024

We're excited to announce that the new Service Report is now fully GA (generally available) for our U.S. and Canada customers! Following a successful limited release in Ireland and the UK, this powerful tool is ready to transform how you view your business's performance.

What is the Service Report?

The Service Report provides the same comprehensive data as the Z Report but with a significant enhancement—a detailed breakdown by service periods (dayparts). This allows you to gain deeper insights into how different times of the day impact your sales and operations, helping you make more informed decisions to boost your restaurant’s efficiency and profitability.

How to Access the Service Report

Accessing the Service Report is straightforward:

Open the Toast POS app on your device.

Navigate to the Toast POS home screen.

Select Service Report under Manager Activities.

Setting Up Service Periods

If you encounter a blank report, don’t worry—it simply means you need to set up your service periods in Toast Web. Here’s how:

Go to the Service section.

Configure your service periods (breakfast, lunch, dinner, etc.).

Once set up, these configurations will sync with your Toast POS app, and your Service Report will display the detailed breakdown you need.

Why the Service Report Matters

Understanding sales and operational performance by dayparts is crucial for:

Optimizing staffing levels to match busy and slow periods.

Enhancing inventory management by aligning stock levels with demand fluctuations.

Improving customer satisfaction by ensuring the right resources are available at peak times.

With the Service Report, you can drill down into specific time segments, identify trends, and implement strategies that drive efficiency and growth.

Final Thoughts

The Service Report is a game-changer for restaurant owners and managers. By leveraging this detailed breakdown, you can fine-tune your operations and make data-driven decisions that enhance your restaurant’s performance. Start using the Service Report today and see the difference it can make!

If you have any questions or need assistance, our support team is here to help. Happy analyzing!