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Phoenix Geeks upgrades Jiffy Lubes In Record Time

We completed a multi-state technology upgrade for Jiffy Lube, covering locations in Arizona, New Mexico, New York, Louisiana, and Maryland. The project included upgrading computers to a new operating system, configuring devices, installing new printers, and fixing any network cabling issues. To overcome slow in-store internet speeds, we introduced our own high-speed mobile hotspot, reducing OS update downloads from 3–4 hours to under three minutes. This innovation allowed us to complete the two-month project on schedule, with minimal disruption to store operations. The result was a faster, more reliable technology environment that improved efficiency across all participating locations.

Perfect — that hotspot trick is exactly the kind of “secret sauce” detail that makes a case study pop. Here’s a strong draft case study write-up, structured for a portfolio or client-facing piece:

Case Study: Jiffy Lube Multi-State Technology Upgrade
Client Challenge

Jiffy Lube needed a coordinated, multi-state refresh of their in-store technology. Each location required a full operating system upgrade, device configuration, and printer replacement. Complicating the process, many stores operated on legacy wired internet connections with extremely limited bandwidth — making OS update downloads a 3–4 hour ordeal per machine. With over 100+ locations to cover in Arizona, New Mexico, New York, Louisiana, and Maryland, project efficiency was critical.

Our Approach

We deployed field teams across the regions, executing a structured upgrade plan. Each store received:

Installation of a new operating system and configuration of all computers.

Deployment of new printers for improved reliability.

Network cabling assessments and remediation where needed.

To overcome the bandwidth bottleneck, we introduced our own high-speed mobile hotspot solution. By leveraging this dedicated wireless connection, OS updates that once took several hours to download were completed in under three minutes. This innovation not only streamlined the process but also kept store operations from being disrupted by prolonged network usage.

Results & Impact

The project was completed on time within a two-month window, with teams working six days per week to ensure full coverage. By using our mobile hotspot strategy, we reduced per-store upgrade time dramatically, enabling us to meet deadlines without sacrificing quality. The result was a consistent, modernized technology environment across all participating Jiffy Lube locations.

Our efficiency improvement saved the client weeks of cumulative downtime and demonstrated the value of proactive problem-solving in field technology deployments. Jiffy Lube staff experienced minimal interruption, and the upgraded systems positioned each store for faster, more reliable daily operations.