Why is there an @phoenixgeeks.us User In My Toastweb
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Phoenix Geeks creates an account in your Toast web backend to streamline future support requests. This ensures that when you reach out to us, we can promptly assist you without the need to spend time gaining access. Rest assured, this account is created only with your approval, and we are fully transparent about its purpose.
You may also notice an account labeled "System User." This account is designed to serve as the login for your Toast devices, ensuring they remain functional even when an employee’s account is deactivated. Using an employee's email could cause disruptions if their access is revoked, so "System User" provides a simple and reliable solution.
By creating these accounts, we avoid using sensitive login credentials with elevated permissions that could otherwise pose security risks. The "System User" account has limited access for employees to log into terminals, while our account, with the appropriate permissions, is solely for our support purposes. This setup ensures both security and efficiency in managing your system.
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